Shipping policy

At UMÉ Studio, every object is crafted and packaged with care. We want your experience of receiving our work to feel as considered and thoughtful as the piece itself.

Processing Time

  • Orders are processed within 2–3 business days unless otherwise noted in the product description.

  • Many of our objects are made in small batches or to order; if additional lead time is required, it will be clearly indicated on the product page.

Domestic Shipping (United States)

  • We ship via trusted carriers such as UPS, FedEx, or USPS Priority.

  • Standard shipping typically arrives within 3–7 business days after dispatch.

  • Expedited options are available at checkout.

International Shipping

  • We are pleased to ship worldwide. International orders are sent via DHL Express or UPS.

  • Transit times vary by destination, typically 5–10 business days after dispatch.

  • Customs duties, taxes, and import fees are the responsibility of the recipient.

Packaging

Our packaging is designed with sustainability and beauty in mind—using recyclable materials wherever possible, while ensuring each object arrives safely and elegantly.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Gifting

If you are sending a UMÉ Studio object as a gift, you may include a personalized note at checkout. Pricing information is never included in our packages.